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Web of Knowledge FAQ

1. What is the Web of Knowledge?
2. What is the Web of Science?
3. What are the Journal Citation Reports?
4. What is ISI HighlyCited.com?
5. What is CrossSearch?
6. Why should I register in the WoK?
7. Why don't my access.caltech username and password work in Wok?
8. How do I access WoK off campus?
9. How do I set up an email alert?
10. How do I set up an citation alert?
11. Where is the "Holdings" button?
12. I can't find a paper which I know was published in 1993.
13. I can't find an author in the database.
14. How do I search multiple authors or multiple terms?
15. I understand the Boolean Operators AND, OR, NOT but what is SAME?
16. What truncation symbols are available in the Web of Science?
17. What is SFX?
18. When I Mark some or all of the results of my search, and then de-select some from the Marked List, why are the deselected records still on my marked list?
19. I did a search and emailed the records, but now I have done another search. Why does the "Marked List" still include the results of my previous search?
20. If I change the default sort on the "Search Results Summary" page will this carry over to the "Marked List?"
21. How can I sort the records on the "Marked List"?
22. How can I download records from Web of Science into EndNote?
23. I don't seem to be able to save in BibTex format anymore - what do I do now?
24. Why when I select certain years to search, I get results from other years as well?
25.
My search retrieved more than 100,000 records, but only 100,000 are displayed. How do I see the others?
26. In Cited Reference searching, I'm getting some odd results.
27. Can the 'Cited References' used for a Related Records search be modified?
28. Why do my address limits not retrieve articles from before 1973?
29. Why don't I see the 'next' or 'previous' buttons on the full record screens?
30. What are 'Keywords Plus'?
1. What is the Web of Knowledge?

The Web of Knowledge platform hosts the following resources: Web of Science, Journal Citation Reports, CrossSearch (including External Collections) and ISIHighlyCited.com.

2. What is the Web of Science?

The Web of Science consists of the following databases: Science Citation Index (1945+), Social Science Citation Index (1956+) and the Arts and Humanities Citation Index (1994+).

3. What are the Journal Citation Reports?

Journal Citation Reports (JCR) provides the most recent Impact Factor data for Science and Social Science journals (along with other features). For data from prior years, link to a five year Impact Factor graph from an article's Full Record Screen.

4. What is ISI HighlyCited.com?

This database provides biographical and bibliographic information from preeminent researchers in over 20 subject categories.

5. What is CrossSearch?

CrossSearch is a simple 'topic' search that defaults to the latest 5 years of Web of Science. More Search Options and External collections allows 'cross-searching' of PubMed and other freely available databases.

6. Why should I register in the WoK?

Registration allows the use of extra features, such as email alerts and customizing preferences. This is highly recommended. This login requires a separate registration on the WoK site where you can set up your own WoK login and password.

7. Why don't my access.caltech username and password work in WoK?

Once you have entered WoK, you can use the box on the right side of the page to sign in to access extra features, including email alerts and customized preferences. This login requires a separate registration on the WoK site where you can set up your own WoK login and password. Your access.caltech login will not be recognized within WoK.

8. How do I access WoK off campus?

Please access WoK from the library home page. If you are off-campus, you will be asked for your access.caltech username and password to access the WoK home page.

9. How do I set up an email alert?

You must be 'registered' (see answer #6) to save searches and set up weekly (or monthly) email alerts. An 'author' or 'topic' alert is initiated by running the search, clicking 'Search History' (menu bar), then 'Save History,' and then editing the 'Server Save' fields (be sure to click 'Send Me E-Mail Alerts' and Click 'Save').

10. How do I set up a citation alert?

You must be 'registered' (see answer to #6) to set up a 'citation alert' (current articles that cite a previously published article) -- from the article's full record page.

11. Where is the "Holdings" button?

There is no 'Holdings' button in WoK. Click on the SFX button, and one option is a link to CLAS (Caltech Library Catalog). If the Library System doesn't own the item, click DocuServe (Caltech Library's Document Delivery service) on the SFX menu to request an article. Multiple articles can be ordered by leaving the DocuServe window open (after ordering) and successively clicking the DocuServe button (on the SFX menu) for each article.

Remember: to find out if Caltech owns a journal, CLAS is always the file of record.

12. I can't find a paper which I know was published in 1993.

Limiting by year, in Web of Science, limits your search by the year the article was indexed, not by the year of publication. A journal issue with a publication date of one year could be indexed in the next or following year, or even indexed in the previous year (it happens).Solution: If you need to limit a search by year, make sure you select the year of publication plus the previous and following years. Also, check the full source titles list to make sure the journal in your citation is indexed in this database. And in a few rare instances, individual journal issues were not indexed. Please notify library AT caltech.edu.

13. I can't find an author in the database.

Web of Science indexes author names, as they are given in the article, in the form: 'Last name, First Initial, Middle Initial'. If you are looking for papers by Don. L Anderson, for example, search for 'anderson dl'.

However:

If you don't know the author's middle initial, you need to use an '*' to truncate the name. Searching for 'anderson d' won't find 'anderson dl'. This technique works best with authors who have uncommon last names, like 'sieh k*'.

If the author publishes papers with varying forms of his/her name (e.g., Don Anderson and Don L. Anderson), you need to search 'anderson d or anderson dl'. This avoids looking at all the DA and DB (etc.) Andersons in the database.

In both of these examples, however, there is the problem of false hits (there are plenty of 'anderson d' entries that don't represent Don L. Anderson's publishing, not to mention other DL Anderson's than the one here at Caltech). You can also refine author searches using the address field, searching either (1)the author's zip code and/or (2) the corporate/institution abbreviation (e.g. Caltech or 91125).

If your author has punctuation in his/her last name (O'Brian, Bronner-Fraser), you need to search for both forms. BronnerFraser was used through 1997 and Bronner-Fraser is used from 1998+

For more examples, look at the Web of Science Author Examples

14. How do I search multiple authors or multiple terms?

Web of Science defaults to searching terms as phrases unless you use a Boolean operator (e.g. AND, OR, SAME). For papers by Sieh and Rubin, type 'sieh and rubin' in the author window. For papers on the Calaveras and Sargent faults, type 'calaveras and sargent' in the topic window. For papers by Caltech authors in Chemistry or the Beckman Institute, type '(caltech or 91125) same (chem or beckman', so that these terms are in the same address.

15. I understand the Boolean Operators AND, OR, NOT but what is SAME?

SAME requires the terms to be either in the Title, in the same sentence in the Abstract, or in the same Keyword Phrase.

16. What truncation symbols are available in the Web of Science?

*=0 to many (nano*) ?=1character (wom?n) $=0 or 1 (Hof$man$)

17. What is SFX?

For more information, see the SFX FAQ or the SFX Executive Summary.

18. When I "Mark" some or all of the results of my search, and then de-select some from the "Marked List," why are the deselected records still on my "Marked List?"

This is a safety mechanism to preserve your original selections. However, only the results you ultimately selected will be printed, emailed, saved, or downloaded to Endnote.

19. I did a search and emailed the records, but now I have done another search. Why does the "Marked List" still include the results of my previous search?

Once you have finished with a set of results (whether for emailing, saving to file, printing or exporting to Endnote, and have clicked "Back" to the "Marked List" you need to click on "Delete this List." Alternatively, you may click the box next to: "Automatically delete selected records from the Marked List after output is complete" before emailing, saving, etc.

20. If I change the default sort on the "Search Results Summary" page, will this carry over to the "Marked List?"

No; however you can easily re-sort the "Marked List."

21. How can I sort the records on the "Marked List?"

The default sort is 'index date'. You can re-sort records (by first author, source title, times cited) from the Sort Menu at the top of the List of Marked Records.

22. How can I download records from Web of Science into EndNote?

There are three ways to download records from the Web of Science to Endnote:

1. Click on SFX (Caltech Connect) in a record and then click on "Download record via Endnote."

2. From a Marked List or a Results List, citations can be exported to EndNote by clicking on "Save to EndNote, RefMan, ProCite".

3. Connecting directly to WoS from Endnote

Start Endnote. No need to start WoK/WoS. In Endnote, open a library. From the Tools menu choose connect and select one of the Web of Science(ISI) connection files. This will bring up a search form. Fill in your search and click Search; Endnote will remotely search WoS and retrieve the results. You may also need to reconfigure the "ISI Base URL" setting within the Endnote Preferences (Online Settings). See the Library's Endnote Page for details.

With EndNote X2, this will cause all results to be added to your library automatically, and you'll have to delete the items you're not interested in.

If you don't have the latest edition of Endnote installed on your computer, please download it from IMSS.

23. I don't seem to be able to save in BibTex format anymore - what do I do now?

We no longer have the ability to choose bibtex format from Marked List - this was one of the local customizations in our Intranet version of the Web of Science. However, you can export the references to Endnote (via SFX or a Marked List) and then select BibTex as an Output Style (under Edit).

24. Why when I select certain years to search, do I get results from other years as well?

Since the date refers to when the article was indexed, a journal issue published late in one year could be indexed in the next year, or one labeled with a date of one year but actually published the previous year (it happens) may be indexed during the previous year.

25. My search retrieved more than 100,000 records, but only 100,000 are displayed. How do I see the others?

Since the records are delivered last-in first-out, once you have finished with the 100,000, redo your search with date limits to eliminate the years you've already seen. To do this, go back to General Search, where you can select or change years, and then proceed. It also retains your search strategy, just to be extra friendly.

26. In Cited Reference searching, I'm getting some odd results.

While the publisher of Web of Science works very hard to clean up author and journal title data in the database, they aren't able to be as careful with the cited references, since they're already abbreviated, and may come with errors already built in by the authors. This results in what is called 'dirty data' in the indexing trade.

So, there are a variety of errors in the data: misspelled names; journal title variations; volume, page and publication year errors, to mention only a few. For instance, the following results are obviously referring to the same paper.

42  CHANDY KM        ACM T PROG LANG SYS    6    6232    1986
1   CHANDY KM        ACM T PROG LANG SYS    6     632    1986

You should carefully review the citations displayed on Cited Reference Search, and mark only the appropriate ones to search in the next step.

27. Can the 'Cited References' used for a Related Records search be modified?

Yes, click on an article's 'Cited References' and then de-select references before clicking on 'Find Related Records."

28. Why do my address limits not retrieve articles from before 1973?

Institutional affiliation data was not added to the database until 1973.

29. Why don't I see the 'next' or 'previous' buttons on the full record screens?

Clicking on the 'BLUE" triangles (enclosing the Record X of Y statement) will display the next or previous record.

30. What are 'Keywords Plus'

'Keyword Plus' refer to keywords taken from the titles of linked articles in the 'Cited References'.